Coronavirus Information for Guests with Existing or New Bookings at Surf Bay Holiday Park

Last Updated 27/11/2020

Following the latest government guidelines, we will be re-opening our holiday parks on Wednesday 2nd December to those customers in Tiers 1 & 2.

Use the postcode checker if you are unsure which tier you are in, this will also give you further information on how these restrictions will affect you.

For those customers that have been placed in Tier 3, we appreciate that this latest restriction will cause a great deal of disappointment. Please rest assured that a member of our team will be in touch with you shortly to discuss your options.

For your piece of mind, all of our new and existing bookings for 2020 and 2021 are covered by our Book with Confidence Guarantee. This guarantee means that should the Coronavirus interrupt your plans to come and stay with us in any of the following ways, you'll be able to move your holiday to a future date or receive a full refund. 

  • Your holiday Park is closed because of coronavirus and is therefore unable to accommodate you for your confirmed booking
  • Government travel restrictions including local lockdowns are in place on the dates of your booking which affect your home postcode
  • Any member of your party listed on the booking have been told to self-isolate due to coronavirus, or have any Covid-19 symptoms

Click here to find out what you can expect from your 2020/2021 holiday.  

We thank you for your patience and understanding during this difficult time and look forward to welcoming you back soon.